1 | How to become a member?

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If you follow BeBe's Trimmed + Treated regimen, you should be coming in at least once a month. Continue on your journey so that you can be apart of this year's natural hair transformations.

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ICON

 To become an ICON Member, you must maintain at least one appointment 11 out of 12 months.

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VIP

To become a VIP Member, you must maintain at least one appointment 7 out of 12 months or join our $50 monthly subscription to become a VIP member and enjoy the perks.

 

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2 | Benefits + Perks

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Birthday Treat

Book an appointment during your bIrthday month and ICONS will receive an additional 20% off and VIP will receive an additional 10% off. All paid subscribers must be a member for a minimum of 90 days for this discount to apply.

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Reoccurring vs. Priority

When you have a reoccurring appointment, you choose the day, time, and frequency in which you desire to consistently return for services. You can choose a monthly, or weekly appointment. This is a one time set-up and you'll never have to worry about an appointment again, just cancel when necessary.

 

Priority booking means you'll have access to BeBe's booking calendar to book an appointment at your desired time before available to anyone else. Priority bookings open every month on the 3rd Monday after 5pm, for the month following the next,  and will close after 48hrs. Ex. July Priority Bookings will open Monday, May 24th at 5pm. Don't worry, of course we will send an alert!

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Discount Services and Products

All Loyal Members will receive discounts on services and products. The discount will apply automatically at checkout. This does exclude Extended Beauty Luxury Extensions at this time. However, we may have some coupons available during exclusive events.

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Personal Promo Code

Each loyal member will receive their own personal promo code to share with referrals. Once those referrals come in for services, you will earn 5 or 10 points (per referral) that you can let build up to use towards services. 1 point is equivalent $1. 

 

Exclusive Events

We will host exclusive events where members can take advantage of exclusive offers and promotions. These events include, but are not limited to, in person, virtual, and online promotional events.

 

First Dibs on Products

Icon members will receive product testers at no cost prior to launching. VIP members will be able to pre-order new products before they officially hit the market.

 

Exclusive Services + packages + Subscriptions

 All members will have access to VIP Exclusive services such as Quick weaves, Half up Half Down, Wig Styling, etc. Icon members will have access to personalized Wig Construction + Install and Trimmed + Treated  packages.

 

Emergency Appointment Perks

Icon members will receive a $50 credit  that can be used towards 1 emergency appointment per year, excluding Saturdays

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3 | Restrictions + Changes + Termination 

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Reocurring + Priority Appointments

All Reoccurring and Priority booked Appointments on a closed calendar, will be confirmed 24hrs prior to opening in which you will receive a notification via email. Members will be required to make any modifications or cancellations prior to this confirmation. Additions may not be accepted. Members may be responsible for payment of any removed services that required time allocation in salon, and cancellations made after confirmation will maybe considered a late cancellation resulting in a  25%  fee.

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Program Rules + Rewards

We may alter, limit, or modify the Program rules, regulations, rewards, eligibility for Membership, or any other feature of the Program or terminate the Program any time at our sole discretion, by posting any such changes on the "A Total Beauty Thing“ website and sending a notice via our Customer Care Line. 

 

It is your responsibility to review these terms and all correspondence from time to time to keep inform of any changes. Your continued participation in the program following such changes constitutes your acceptance of the changes.

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Membership

We reserve the right to exclude individuals from the Program. In particular, failure to follow any terms of the Program, Membership inactivity for 5 or more months will affect eligibility for further participation in the Program. 

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4 | Appointment Guidelines

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You will no longer recieve Salon Ettique + Appointment Guidline reminders, unless changes are made. We know you already know these things very well by this point and would like to minimize the number of notification for a busy woman like you. Take some time to refresh and review below.

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Location >

BeBe is currently located at Sola Salon Studios in Beverly, Chicago. 2330 West 95th Street. Use cod 688 to enter.

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No Extra Guests >

To practice social distancing, avoid distraction and to ensure a time friendly appointment, please refrain from bringing kids or other guest to your appointment. Only those who are being serviced are allowed in salon.

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Upon Arrival >

You must wait in your vehicle until BeBe notifies you via text message that you are able to come inside.

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Hair Prep >

Natural hair must be detangled prior to appointment. Any used extensions, INCLUDING wigs and hair that is being colored must be properly cleaned, completely dry, and free of thread. Bundles must be detangled, neatly separated by inch, and whole. No cut bundles accepted.

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Late Fee >

You will have a 15-min grace period for your arrival and then a $15 Late Fee will apply. After 20 minutes (meaning at :21), your appointment will be canceled. Please arrive to your appointments on time as BeBe likes to be prompt for her next client. 

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Payment >

Cash payments are not accepted including tip. Full payments are to be made to Breanna BeBe via Zelle (ATotalBeautyThing@gmail.com) or Apple Pay. Otherwise, your card on file will be charged with an additional 5% fee included.

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Photo Following Your Service >

BeBe loves to take after photos of her clients to use for content. It is not required at all, but if you're up for it, please come picture ready. A face beat would be perfect for a little razzle dazzle! You may also refuse an after photo.

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5 | Communication

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All Member must be enrolled our Customer Care Line. This line is solely used to improve your support experience as our customer. You’ll have the ability to send your booking inquiries, as well as receive real time text alerts, including but not limited to:

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• Cancellation + availability alerts

• New product stock alerts

• Booking updates + reminders

• Promotions

 

Client is responsible for reviewing all correspondence sent via the Customer Care Line as some notices and alerts may require action and are time sensitive. It is our highest recommendation to check inbox regularly so that you never miss an update.

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